Cancelation Policy:

Once order is placed a confirmation email or SMS is sended to You (Customer). You have 12 hours to cancel the product. Within 12 Hours you have to reply to the order confirmation for cancellation of the product. Once we receive your order cancelation request within 12 hours of your cancelation request order would be canceled and refund would be made. Refund email would also be sended to you. 

If order is not canceled within 12 hours it is automatically accepted and order fulfilment process is started.

Canceling order in between the order Processing Time would result in only 50% refund.

 
Once the order is Dispatched you cannot cancel the order but have the Option to return the Product.

Return Policy: 

You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In cases item sent by PF Fitness Gear is exactly what customer ordered then the return charges would be paid by Buyer. If the equipment returned is found Used or Damaged then the company reserves the right to issue partial or no refund.

Please note return would not be accepted for Customised goods.

You should expect to receive your refund within 30 days of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Exchange Policy:
you can exchange any product if it is unused within 7 days of delivery. The Exchanged Product should be unused. As Soon as the product is received Back the new product would be dispatched on its behalf. The delivery charges of Product returning and exchanged product would be on the Customer. 

Please note Exchange would not be accepted for Customised goods.

If you need to return an item, simply email us or contact us and our sales representative would guide you.

Return Address:
25/62 Muslim street #3 Islamabad Chwonk, Circular road, 51310 Sialkot, Punjab
Pakistan.

Need assistance? Contact us:

Phone: +1 808 301 1702

Email: pffitnessgearofficial@gmail.com